Legal
Privacy Policy
How we collect, use, and protect your personal information.
Information We Collect
We collect personal details such as your name, email address, phone number, and postal address when you book a room, make a reservation, or contact us directly.
Payment information is processed securely through our trusted payment partners. We do not store your full card details on our servers.
We also collect website usage data through cookies to understand how visitors interact with our site and to improve your browsing experience.
How We Use Your Information
To process your reservations and bookings accurately and efficiently.
To communicate with you about your stay, including booking confirmations, updates, and post-stay follow-ups.
To improve our services, facilities, and overall guest experience based on feedback and usage patterns.
To send promotional offers, deals, and hotel news, but only with your explicit consent.
To comply with applicable legal and regulatory obligations.
Information Sharing
We do not sell your personal information to third parties under any circumstances.
We share data only with payment processors to complete your transactions securely.
We may share limited information with service providers who assist with hotel operations, such as airport transfer partners and laundry services, strictly on a need-to-know basis.
We may disclose personal data to legal authorities when required by Nigerian law or valid court orders.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, or disclosure.
All payment data is encrypted and processed through secure, PCI-compliant channels.
Access to personal data is restricted to authorized hotel staff who need it to perform their duties.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic.
You can control cookie settings through your browser at any time. Disabling cookies may affect certain website features.
Essential cookies are required for the website to function properly and cannot be disabled.
Your Rights
You may request access to the personal data we hold about you at any time.
You may request the correction or deletion of inaccurate or outdated personal data.
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Contact us at info@julirosehotelsandsuites.com for any privacy-related requests.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
For questions, concerns, or requests related to this privacy policy or your personal data, please reach out to us.
Email: info@julirosehotelsandsuites.com
Phone: +234 913 444 8233
Effective Date: December 2025